At Ferreri’s Treasures, we carefully prepare and package every order to help ensure it arrives safely.

Order Processing

Regular and custom orders are normally prepared and shipped within 5–7 business days or sooner. Processing time does not include weekends, holidays, or carrier delivery time.

Shipping Methods and Costs

We may ship orders using USPS, UPS, or FedEx. Available shipping options and charges are shown during checkout before payment is completed. Shipping costs depend on the destination, package size, package weight, and selected shipping method.

Estimated Delivery

Delivery times shown during checkout are estimates provided by the shipping carrier and begin after the order has been processed. Delays caused by weather, holidays, carrier disruptions, or other circumstances outside our control may occur.

Order Tracking

When tracking is available, customers will receive tracking information after the order ships. Please allow time for the carrier to update the tracking record.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if an address needs to be corrected. We cannot guarantee changes after an order has been shipped.

International Shipping

Ferreri’s Treasures ships worldwide where delivery service is available. International customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.

Damaged or Missing Packages

If an order arrives damaged, please contact us within 48 hours of delivery and include photographs of the item and packaging. If tracking shows a package as delivered but it cannot be located, please contact the shipping carrier first and then contact us for assistance.

Contact Us

For shipping questions, please email Info@ferreris.com or call 817-769-0194. Please include your name and order number so we can assist you.